MPI
An Eversource Marketplace

Check the status of an order

Ordering

Introduction

If you’ve already placed an order in Eversource, you can check its current status from your order history. This helps you confirm whether the order is processing, approved, fulfilled, or completed, and review any available tracking or approval information.

1. Navigate to the Orders page.

2. Select your specific order

3. View the status and activity 
If the order has multiple suppliers, view a specific supplier's status and comment

View the complete order status at the bottom of the order details page, showing the activity from order to completion.


Suppliers update the status

Eversource receives updates from suppliers about a specific product, these update in the order page when received. 

If the status looks incorrect

If the status does not look right, contact your site admin and provide the order number for assistance. Your site admin can help confirm whether the order is still processing, has been approved, or needs further review.